Program Support Assistant
This position is located in Medicine Service Line at LA Crosse, WI COBC. The Tomah VAMC is a complexity level 3 facility. The primary purpose of the positions to serve as a Non-VA care Coordinator. It is a foundational role within the continuum of patient care, working collaboratively with the patient care teams as well as a variety of specialty health care providers. This include registered nurse care managers, primary care and/or specialty care providers, pharmacists, social workers, dieticians, behavioral health specialist, etc. to provide a robust interdisciplinary approach to care. Important interfaces and collaborations also occur with larger health care system providers including VA and non VA specialists, hospitals, diagnostics and treating facilities, and community based programs. DUTIES:
-Coordinates Community Care for Veterans; -Generates authorizations for pre-authorized community care. -Reviews and determines eligibility for the various Community Care programs and explains to Veterans. -Coordinates all administrative information between professional staff and the Veteran. -Generates correspondence to various providers and veterans. -Completes Community Care consult and assures the corresponding report is linked to the appropriate consult and patient medical record. -Makes and notifies patients of scheduled appointments with outside providers. -Generates authorizations for pre-authorized medical care. Work Schedule:
Monday - Friday, 8:
00 am to 4:
30pm Compressed/Flexible:
None Telework:
None Virtual:
This is not a virtual position. Position Description/PD#:
Program Support Assistant/PD13339APSA- 13339A Relocation/Recruitment Incentives:
None Financial Disclosure Report:
Not required To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 06/06/2019. Time-In-Grade Requirement:
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-6 position you must have served 52 weeks at the GS-5. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. Note:
Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below:
GS-6 Grade Requirements:
Must possess one full year of specialized experience equivalent to at least the next lower level (GS-05) in the Federal Service. Specialized experience is experience that has equipped the applicant with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position. Examples of specialized experience are:
Ability to analyze data and extract data from various sources as this applies to clerical and administrative functions of the service. Skilled in the use of various office equipment and special knowledge in the use of PC and its programs such as Excel, PowerPoint, Word, VISTA, and CPRS. Knowledge of VA Timekeeping regulations and supply policies and procedures. Knowledge of proper English grammar, spelling, punctuation and required VA formats for correspondence, reports and other office documents. Ability to appropriately and courteously relate to internal and external customers You will be rated on the following Competencies for this position:
Manages and Organizes InformationTeamworkTechnology Application Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements:
The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items such as papers, books, small parts; or driving an automobile, etc. No special physical demands are required to perform the work. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https:
//www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Estimated Salary: $20 to $28 per hour based on qualifications.
-Coordinates Community Care for Veterans; -Generates authorizations for pre-authorized community care. -Reviews and determines eligibility for the various Community Care programs and explains to Veterans. -Coordinates all administrative information between professional staff and the Veteran. -Generates correspondence to various providers and veterans. -Completes Community Care consult and assures the corresponding report is linked to the appropriate consult and patient medical record. -Makes and notifies patients of scheduled appointments with outside providers. -Generates authorizations for pre-authorized medical care. Work Schedule:
Monday - Friday, 8:
00 am to 4:
30pm Compressed/Flexible:
None Telework:
None Virtual:
This is not a virtual position. Position Description/PD#:
Program Support Assistant/PD13339APSA- 13339A Relocation/Recruitment Incentives:
None Financial Disclosure Report:
Not required To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 06/06/2019. Time-In-Grade Requirement:
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-6 position you must have served 52 weeks at the GS-5. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. Note:
Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below:
GS-6 Grade Requirements:
Must possess one full year of specialized experience equivalent to at least the next lower level (GS-05) in the Federal Service. Specialized experience is experience that has equipped the applicant with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position. Examples of specialized experience are:
Ability to analyze data and extract data from various sources as this applies to clerical and administrative functions of the service. Skilled in the use of various office equipment and special knowledge in the use of PC and its programs such as Excel, PowerPoint, Word, VISTA, and CPRS. Knowledge of VA Timekeeping regulations and supply policies and procedures. Knowledge of proper English grammar, spelling, punctuation and required VA formats for correspondence, reports and other office documents. Ability to appropriately and courteously relate to internal and external customers You will be rated on the following Competencies for this position:
Manages and Organizes InformationTeamworkTechnology Application Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements:
The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items such as papers, books, small parts; or driving an automobile, etc. No special physical demands are required to perform the work. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https:
//www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
- Department:
0303 Miscellaneous Clerk And Assistant - Salary Range:
$37,843 to $49,200 per year
Estimated Salary: $20 to $28 per hour based on qualifications.
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