Community Service Officer
Salary:
$19.
28 HourlyLocation :
La Crosse, WIJob Type:
Full-Time/Part-TimeJob Number:
00379Department/Division:
Police OperationsOpening Date:
10/27/2022Closing Date:
ContinuousDescriptionThe City of La Crosse supports attaining a representative workforce and workplace equity.
COMMUNITY SERVICE OFFICER:
Position to perform a variety of law enforcement support functions such as parking enforcement, directing traffic, handling minor assistance calls, preparing reports and various clerical tasksCandidates shall have an Associate degree or be enrolled in a Criminal Justice program or a related fieldValid motor vehicle operator's license requiredThe position may require working various shifts, including evenings, weekends, and holidays as determined PART-TIME positions work 20 hours per weekThis limited term employment is for the duration of up to two yearsFlexibility with schedule may be available based on a candidate's school scheduleThis part-time position offers a limited benefit package to include deferred compensation, Roth IRA, voluntary dental and vision plan, pro-rated paid holidays, vacation, and sick leave.
FULL-TIME positions work 40 hours per weekThis full-time position offers a comprehensive benefit package including medical insurance, voluntary dental and vision plan, Wisconsin Retirement Plan, deferred compensation, Roth IRA, life insurance, income continuation insurance, paid holidays, vacation, and sick leaveStarting wage for full and part-time positions is $18.
80 per hourSelected candidate is subject to background and post offer/pre-employment drug screen, physical, and physical capacity exam and must pass and maintain a fingerprint-based criminal history records checkThe City welcomes applications at all timesTo be considered, submit an employment application by visiting the City of La Crosse website and clicking on City Services, then clicking Career Opportunities or by visiting Purpose of Position The purpose of this position is to perform a variety of non-sworn law enforcement support functions which are dependent on the bureau or shift assignment of the individual CSOAssignments include, but are not limited to Front Desk/Records, Parking Enforcement, Property, Shift Assignments or Administrative Assignments as neededAppointed by the Chief to specified duty hours and assigned to work under close supervision as determined by their duty assignment.
Distinguishing Characteristics Incumbents typically perform police support duties which do not require arrest powers or search and seizure authority granted sworn police officersThe work is performed under close supervision, and requires sound judgment, effective communication and customer service skills.
Essential Duties And Responsibilities The following duties are normal for this classification and are dependent on the CSO's specific duty assignmentThese are not to be construed as exclusive or all-inclusiveOther duties may be required and assigned.
1Provide customer service to the public at the Department lobby window or on the street.
2Enforces parking ordinancesIssues citations and arranges towing of violating vehiclesResponds to illegal parking, abandoned vehicle complaints, boot/tow of vehicles and night parking enforcement.
3Directs trafficEscorts oversized loads on city streets.
4Assists sworn officers/supervisors as directed.
5Assists at accident scenes.
6Performs clerical duties, sorts and files documents, completes forms, writes reports and orders supplies.
7Performs crossing guard duties when needed.
8May receive citizen complaints.
9Conducts follow-up calls to victims for additional information or case clearance.
10Assist the Court Officer, other agencies as directed.
11Participates in on-going training including in-service sessions.
12CSO's assigned to the Property area will have other specified duties/responsibilities as directed by the Administrative Sergeant and Supervisor.
13Works special events in the City including Oktoberfest, River fest and many other events throughout the year.
Additional Tasks and Responsibilities While the following tasks are necessary for the work of the unit, they are not an essential part of the purpose of this classification and may also be performed by other unit members.
1Answers telephone calls.
2Runs errands.
Minimum Training And Experience Required To Perform Essential Job Functions1Associate degree or enrolled in a Criminal Justice program or a related fieldPrior experience dealing with the public preferred, or any combination of education and experience that provides equivalent knowledge, skills and abilities.
2Must possess a valid driver's license.
Physical and Mental Abilities Required To Perform Essential Job Functions Language Ability and Interpersonal Communication 1Ability to classify, compute and tabulate data and information, following a prescribed plan requiring the exercise of some judgmentAbility to compare, count, differentiate, measure and sort informationAbility to assemble, copy, record and transcribe data and information.
2Ability to advise and provide interpretation to others how to apply policies, procedures and standards to specific situations.
3Ability to utilize a wide variety of descriptive data and information such as regulations, citations, stolen property reports, vehicle tow forms, damage reports, parking ordinances, traffic statutes, maps, directories, bond schedules, evidence/property forms, correspondence and general operating manuals.
4Ability to communicate orally and in writing with complainants, department personnel, motorists, suspects, crime victims, attorneys and the general public.
5Ability to follow specific instructions and respond to simple requests from others.
6Must be able to demonstrate effective customer service skills.
Mathematical Ability 1Ability to add, subtract, multiply and divide.
Judgment and Situational Reasoning Ability 1Ability to use functional reasoning in performing semi-routine functions involving standardized work with some choice of action.
2Ability to exercise the judgment, decisiveness and creativity in situations involving a variety of generally pre-defined duties which may be subject to frequent change.
Physical Requirements 1Ability to operate, maneuver and/or steer equipment and machinery requiring simple but continuous adjustments such as motor vehicle, camera, computer terminal, typewriter, telephone, calculator/adding machine and photocopier.
2Ability to coordinate eyes, hands, feet and limbs in performing movements requiring moderate skill, such as typing or directing traffic.
3Ability to exert very moderate physical effort in sedentary to light work, typically involving some combination of walking, running, stooping, kneeling, crouching, crawling, lifting, climbing, carrying, pushing and pulling.
4Ability to recognize and identify degrees of similarities or differences between characteristics of colors, shapes, sounds and odors associated with job-related objects, materials and tasksAbility to sustain prolonged visual concentration.
5Ability to sustain prolonged visual and audio concentration.
Environmental Adaptability 1Ability to work under conditions which require exposure to environmental factors such as temperature variations and extremes, irate individuals, intimidation, violence and traffic hazardsThis exposure may cause some discomfort and presents a risk of injury.
The City of La Crosse is an Equal Opportunity EmployerIn compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
To follow is a brief summary of the benefits the City of La Crosse offers to its employeesBenefits and benefit eligibility will vary by positionDetailed benefits information can be found on the City's website under Department>Human Resources>Employee Benefits.
1) Medical Benefit Plan - Offered to all full-time, non-represented or unionized employeesCoverage for eligible medical expenses and prescriptionsNote:
Employees hired full-time on or after 1/1/14 are not eligible for retiree medical benefit plan coverage2) Pension (Wisconsin Retirement System-WRS) - Automatic enrollment for full-time positionsEligibility for part-time positions varies by position and is determined by the number of hours and duration of the positionFor eligible positions, contributions begin date of hireEmployer contributions are paid by the employerEmployees are required to pay 50% of the total WRS contribution rate for general employees2024 rate is 6.
9% of pre-tax earnings3) Life Insurance - (follows WRS eligibility) Up to five times the employee's annual salary is availableSpouse/dependent coverage options also available4) Income Continuation Insurance - (follows WRS enrollment) A short or long term disability insuranceVarious options available for waiting periods5) Section #125 Plan - Offered to non-represented or unionized employees working 20 hours/week or moreThis is a flexible spending account to defer money from your paycheck pre-tax in a dependent care or medical account6) Vision Plan - Offered to non-represented or unionized employees working 20 hours/week or moreThis is a voluntary plan, completely funded by the employee7) Dental Plan - Offered to non-represented or unionized employees working 20 hours/week or moreThis is a voluntary plan, completely funded by the employeeEmployees can choose between two different dental plans8) 457 Deferred Compensation Plan - Offered to non-represented or unionized employees working 20 hours/week or moreMay enroll at any timeEmployees may elect for pre-tax payroll deductions to be placed in a retirement investment account9) ICMA Roth IRA - Offered to non-represented or unionized employees working 20 hours/week or moreMay enroll at any timeEmployees may elect for payroll deductions to be placed in a Roth IRA10) Paid Leave Time:
Vacation, sick leave, personal business leave, family care leave, and holidaysActual leave accrual determined by employee handbook or union contracts.
Recommended Skills Adaptability Administration Assembly And Installation Computer Terminals Creativity Customer Service Apply to this job.
Think you're the perfect candidate? Apply on company site $('.
external-apply-email-saved').
on('click', function (event) window.
ExternalApply = window.
open('/interstitial?jobdid=j3m8hw66mc160p4jb3m', 'ExternalApply-j3m8hw66mc160p4jb3m'); ); Estimated Salary: $20 to $28 per hour based on qualifications.
$19.
28 HourlyLocation :
La Crosse, WIJob Type:
Full-Time/Part-TimeJob Number:
00379Department/Division:
Police OperationsOpening Date:
10/27/2022Closing Date:
ContinuousDescriptionThe City of La Crosse supports attaining a representative workforce and workplace equity.
COMMUNITY SERVICE OFFICER:
Position to perform a variety of law enforcement support functions such as parking enforcement, directing traffic, handling minor assistance calls, preparing reports and various clerical tasksCandidates shall have an Associate degree or be enrolled in a Criminal Justice program or a related fieldValid motor vehicle operator's license requiredThe position may require working various shifts, including evenings, weekends, and holidays as determined PART-TIME positions work 20 hours per weekThis limited term employment is for the duration of up to two yearsFlexibility with schedule may be available based on a candidate's school scheduleThis part-time position offers a limited benefit package to include deferred compensation, Roth IRA, voluntary dental and vision plan, pro-rated paid holidays, vacation, and sick leave.
FULL-TIME positions work 40 hours per weekThis full-time position offers a comprehensive benefit package including medical insurance, voluntary dental and vision plan, Wisconsin Retirement Plan, deferred compensation, Roth IRA, life insurance, income continuation insurance, paid holidays, vacation, and sick leaveStarting wage for full and part-time positions is $18.
80 per hourSelected candidate is subject to background and post offer/pre-employment drug screen, physical, and physical capacity exam and must pass and maintain a fingerprint-based criminal history records checkThe City welcomes applications at all timesTo be considered, submit an employment application by visiting the City of La Crosse website and clicking on City Services, then clicking Career Opportunities or by visiting Purpose of Position The purpose of this position is to perform a variety of non-sworn law enforcement support functions which are dependent on the bureau or shift assignment of the individual CSOAssignments include, but are not limited to Front Desk/Records, Parking Enforcement, Property, Shift Assignments or Administrative Assignments as neededAppointed by the Chief to specified duty hours and assigned to work under close supervision as determined by their duty assignment.
Distinguishing Characteristics Incumbents typically perform police support duties which do not require arrest powers or search and seizure authority granted sworn police officersThe work is performed under close supervision, and requires sound judgment, effective communication and customer service skills.
Essential Duties And Responsibilities The following duties are normal for this classification and are dependent on the CSO's specific duty assignmentThese are not to be construed as exclusive or all-inclusiveOther duties may be required and assigned.
1Provide customer service to the public at the Department lobby window or on the street.
2Enforces parking ordinancesIssues citations and arranges towing of violating vehiclesResponds to illegal parking, abandoned vehicle complaints, boot/tow of vehicles and night parking enforcement.
3Directs trafficEscorts oversized loads on city streets.
4Assists sworn officers/supervisors as directed.
5Assists at accident scenes.
6Performs clerical duties, sorts and files documents, completes forms, writes reports and orders supplies.
7Performs crossing guard duties when needed.
8May receive citizen complaints.
9Conducts follow-up calls to victims for additional information or case clearance.
10Assist the Court Officer, other agencies as directed.
11Participates in on-going training including in-service sessions.
12CSO's assigned to the Property area will have other specified duties/responsibilities as directed by the Administrative Sergeant and Supervisor.
13Works special events in the City including Oktoberfest, River fest and many other events throughout the year.
Additional Tasks and Responsibilities While the following tasks are necessary for the work of the unit, they are not an essential part of the purpose of this classification and may also be performed by other unit members.
1Answers telephone calls.
2Runs errands.
Minimum Training And Experience Required To Perform Essential Job Functions1Associate degree or enrolled in a Criminal Justice program or a related fieldPrior experience dealing with the public preferred, or any combination of education and experience that provides equivalent knowledge, skills and abilities.
2Must possess a valid driver's license.
Physical and Mental Abilities Required To Perform Essential Job Functions Language Ability and Interpersonal Communication 1Ability to classify, compute and tabulate data and information, following a prescribed plan requiring the exercise of some judgmentAbility to compare, count, differentiate, measure and sort informationAbility to assemble, copy, record and transcribe data and information.
2Ability to advise and provide interpretation to others how to apply policies, procedures and standards to specific situations.
3Ability to utilize a wide variety of descriptive data and information such as regulations, citations, stolen property reports, vehicle tow forms, damage reports, parking ordinances, traffic statutes, maps, directories, bond schedules, evidence/property forms, correspondence and general operating manuals.
4Ability to communicate orally and in writing with complainants, department personnel, motorists, suspects, crime victims, attorneys and the general public.
5Ability to follow specific instructions and respond to simple requests from others.
6Must be able to demonstrate effective customer service skills.
Mathematical Ability 1Ability to add, subtract, multiply and divide.
Judgment and Situational Reasoning Ability 1Ability to use functional reasoning in performing semi-routine functions involving standardized work with some choice of action.
2Ability to exercise the judgment, decisiveness and creativity in situations involving a variety of generally pre-defined duties which may be subject to frequent change.
Physical Requirements 1Ability to operate, maneuver and/or steer equipment and machinery requiring simple but continuous adjustments such as motor vehicle, camera, computer terminal, typewriter, telephone, calculator/adding machine and photocopier.
2Ability to coordinate eyes, hands, feet and limbs in performing movements requiring moderate skill, such as typing or directing traffic.
3Ability to exert very moderate physical effort in sedentary to light work, typically involving some combination of walking, running, stooping, kneeling, crouching, crawling, lifting, climbing, carrying, pushing and pulling.
4Ability to recognize and identify degrees of similarities or differences between characteristics of colors, shapes, sounds and odors associated with job-related objects, materials and tasksAbility to sustain prolonged visual concentration.
5Ability to sustain prolonged visual and audio concentration.
Environmental Adaptability 1Ability to work under conditions which require exposure to environmental factors such as temperature variations and extremes, irate individuals, intimidation, violence and traffic hazardsThis exposure may cause some discomfort and presents a risk of injury.
The City of La Crosse is an Equal Opportunity EmployerIn compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
To follow is a brief summary of the benefits the City of La Crosse offers to its employeesBenefits and benefit eligibility will vary by positionDetailed benefits information can be found on the City's website under Department>Human Resources>Employee Benefits.
1) Medical Benefit Plan - Offered to all full-time, non-represented or unionized employeesCoverage for eligible medical expenses and prescriptionsNote:
Employees hired full-time on or after 1/1/14 are not eligible for retiree medical benefit plan coverage2) Pension (Wisconsin Retirement System-WRS) - Automatic enrollment for full-time positionsEligibility for part-time positions varies by position and is determined by the number of hours and duration of the positionFor eligible positions, contributions begin date of hireEmployer contributions are paid by the employerEmployees are required to pay 50% of the total WRS contribution rate for general employees2024 rate is 6.
9% of pre-tax earnings3) Life Insurance - (follows WRS eligibility) Up to five times the employee's annual salary is availableSpouse/dependent coverage options also available4) Income Continuation Insurance - (follows WRS enrollment) A short or long term disability insuranceVarious options available for waiting periods5) Section #125 Plan - Offered to non-represented or unionized employees working 20 hours/week or moreThis is a flexible spending account to defer money from your paycheck pre-tax in a dependent care or medical account6) Vision Plan - Offered to non-represented or unionized employees working 20 hours/week or moreThis is a voluntary plan, completely funded by the employee7) Dental Plan - Offered to non-represented or unionized employees working 20 hours/week or moreThis is a voluntary plan, completely funded by the employeeEmployees can choose between two different dental plans8) 457 Deferred Compensation Plan - Offered to non-represented or unionized employees working 20 hours/week or moreMay enroll at any timeEmployees may elect for pre-tax payroll deductions to be placed in a retirement investment account9) ICMA Roth IRA - Offered to non-represented or unionized employees working 20 hours/week or moreMay enroll at any timeEmployees may elect for payroll deductions to be placed in a Roth IRA10) Paid Leave Time:
Vacation, sick leave, personal business leave, family care leave, and holidaysActual leave accrual determined by employee handbook or union contracts.
Recommended Skills Adaptability Administration Assembly And Installation Computer Terminals Creativity Customer Service Apply to this job.
Think you're the perfect candidate? Apply on company site $('.
external-apply-email-saved').
on('click', function (event) window.
ExternalApply = window.
open('/interstitial?jobdid=j3m8hw66mc160p4jb3m', 'ExternalApply-j3m8hw66mc160p4jb3m'); ); Estimated Salary: $20 to $28 per hour based on qualifications.
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