IT Support Team Member - La Crosse
La Crosse, WI La Crosse, WI Part-time Part-time Estimated $38K - $48.
1K a year Estimated $38K - $48.
1K a year Description:
PFC offers a great work environment and a 20% Staff discount! Position Specifics:
Part-time (approximately 12-15 hours per week) Work schedule:
Weekday hours and one weekend day After hours work might be needed - on an as needed basis Job
Summary:
This is an entry-level position reporting to the IT Manager.
Additionally, this position will support PFC's Network and POS systems and its users by inputting data additions and changes and creating reports as needed.
Job
Responsibilities:
1.
IT Operations Provide end user IT support, application training and advice as needed.
Perform occasional troubleshooting of company-networked systems such as POS/SMS, LAN/WAN connectivity, servers, telephone system, music system, Mettler Toledo scales, computer and other IT hardware or software technical issues.
Facilitate communication with Managed Service Providers (MSP) and POS/SMS vendors.
Investigate POS/PC equipment failures and advise on replacement needs.
Maintain documentation of vendor information and existing systems.
Maintain data integrity through POS/SMS database administration.
Manage data entry, standardization, updates, and deletions according to protocols.
Maintain PLU/UPC/SKU and Member Owner information in SMS.
Create shelf tags and signage when necessary.
PLU organization and protocol development.
Create custom reports Categorical management of SMS (category, report, family, like, sub-department codes).
Manage tools for updating costs and prices.
Provide feedback and communicate with staff, management, and IT for improvements where IT can affect customer service, department profitability, and other operational matters.
2.
Customer Service Offer consistent, fair, and respectable customer interactions to ensure repeat customer traffic.
Provide top quality customer service with internal and external customers, including staff, board members, vendors, shoppers and outside stakeholders Approach daily work and customer service with a sense of urgency.
Prioritize work according to critical business needs and be responsive to in-person, phone and electronic communications Represent the PFC brand and communicate ownership Exhibit professionalism and positivity in attitude toward internal and external customers Requirements:
Qualifications:
Familiarity with SMS functions and systems Experience with creating and changing item files in SMS Experience working remotely with a point of sale (POS) systems and maintaining communication with the users onsite Ability to work independently Job Type:
Part-time Job
Summary:
This is an entry-level position reporting to the IT Manager.
Additionally, this position will support PFC's Network and POS systems and its users by inputting data additions and changes and creating reports as needed.
Job
Responsibilities:
1.
IT Operations.
Estimated Salary: $20 to $28 per hour based on qualifications.
1K a year Estimated $38K - $48.
1K a year Description:
PFC offers a great work environment and a 20% Staff discount! Position Specifics:
Part-time (approximately 12-15 hours per week) Work schedule:
Weekday hours and one weekend day After hours work might be needed - on an as needed basis Job
Summary:
This is an entry-level position reporting to the IT Manager.
Additionally, this position will support PFC's Network and POS systems and its users by inputting data additions and changes and creating reports as needed.
Job
Responsibilities:
1.
IT Operations Provide end user IT support, application training and advice as needed.
Perform occasional troubleshooting of company-networked systems such as POS/SMS, LAN/WAN connectivity, servers, telephone system, music system, Mettler Toledo scales, computer and other IT hardware or software technical issues.
Facilitate communication with Managed Service Providers (MSP) and POS/SMS vendors.
Investigate POS/PC equipment failures and advise on replacement needs.
Maintain documentation of vendor information and existing systems.
Maintain data integrity through POS/SMS database administration.
Manage data entry, standardization, updates, and deletions according to protocols.
Maintain PLU/UPC/SKU and Member Owner information in SMS.
Create shelf tags and signage when necessary.
PLU organization and protocol development.
Create custom reports Categorical management of SMS (category, report, family, like, sub-department codes).
Manage tools for updating costs and prices.
Provide feedback and communicate with staff, management, and IT for improvements where IT can affect customer service, department profitability, and other operational matters.
2.
Customer Service Offer consistent, fair, and respectable customer interactions to ensure repeat customer traffic.
Provide top quality customer service with internal and external customers, including staff, board members, vendors, shoppers and outside stakeholders Approach daily work and customer service with a sense of urgency.
Prioritize work according to critical business needs and be responsive to in-person, phone and electronic communications Represent the PFC brand and communicate ownership Exhibit professionalism and positivity in attitude toward internal and external customers Requirements:
Qualifications:
Familiarity with SMS functions and systems Experience with creating and changing item files in SMS Experience working remotely with a point of sale (POS) systems and maintaining communication with the users onsite Ability to work independently Job Type:
Part-time Job
Summary:
This is an entry-level position reporting to the IT Manager.
Additionally, this position will support PFC's Network and POS systems and its users by inputting data additions and changes and creating reports as needed.
Job
Responsibilities:
1.
IT Operations.
Estimated Salary: $20 to $28 per hour based on qualifications.
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